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up-dated 04/24/08

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Company Policy


Shipping Methods

UPS                FEDEX               US Mail


UPS (United Parcel Service)

We ship via UPS "ground track service" unless otherwise requested. Shipping rates are based on the ACTUAL weight of the package and a database look-up using up-to-date UPS rates.

In order to charge you the exact shipping,
we get authorization for TOTAL CHARGES to your credit card
that is $10 greater than the anticipated products + sales tax + shipping charges. Once the package is pulled, packed and weighted, we capture the exact amount of the total charges - usually bringing the charges back down to the level that you signed off on initially. If you do on-line banking, it may appear that your card may have been charged twice - the initial charges goes away in 2-5 days based on the policies of your credit card issuer.

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FEDEX (Federal Express)

We now offer FEDEX as a shipping option. Like UPS, shipping rates are based on the ACTUAL weight of the package and a database look-up using up-to-date UPS rates.

Common errors in selecting this shipping method is the selection of FEDEX GROUND service instead of FEDEX HOME DELIVERY. FEDEX GROUND is a business to business delivery method and is much cheaper than HOME DELIVERY, just as UPS COMMERCIAL is  much cheaper than UPS GROUND.

Choosing GROUND SERVICE will delay your shipment if the shipping address is not directed to a business name.

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US Postal Service

We do NOT recommend US mail service due to:
slow service,
potential damage due to handling,
tracking and claim reimbursement problems and delays.


Shipments of glass products, wine concentrates and liquid yeast
 via US MAIL
will be at your own insistences
and at your own RISK.


We will not replace damaged products shipped by this method.


Orders from Alaska and Hawaii, armed forces, diplomatic, and foreign customers will be shipped via "Standard U.S. Mail" unless otherwise requested.

USPS Order Processing Procedures:

Shipping charge are based on a actual weight and database look-up tied to USPS.com. Rates are based on your shipping method selection with the possibility of up-grading to cheaper method at faster delivery.

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